Through its Government Development Department, the General Secretariat of the Executive Council of Sharjah hosted a workshop titled “Designing and Developing Case Referral Procedures between Government Entities” as part of the Sharjah Programme to Improve Customer Experience.
To improve internal processes and create a unified system for handling and addressing social situations, the event brought together directors and heads of various Sharjah government agencies. By facilitating direct integration and job complementarity, the goal was to ensure smooth coordination and prompt, accurate responses among entities.
The “Sharjah Programme to Improve Customer Experience,” which aims to advance government services across all institutions, is the umbrella organization for the workshop. The initiative’s main goal is to raise the general standard of living in the emirate by streamlining processes and providing effective, user-friendly services.
Nine government agencies, including the Sharjah Social Services Department, the Judiciary Department (Family Reform Center), the Districts Affairs Department, the Housing Department, the Human Resources Department, the Sharjah Digital Office, the Family Development Administration, the Sharjah Charity Association, and the Sharjah Police General Command, participated in the two-week workshop.
Also Read:
Visionary Leader’s Journey from Legal to Energy Landscape: Salam Abou Hanna
A Passionate Entrepreneur’s Journey in Tech and Affiliate Marketing: Mukul Kaushik
About Author
