India’s civil aviation regulator has imposed a fine of Rs222 million ($2.45 million) on IndiGo, the country’s largest airline, over poor roster planning that resulted in widespread flight cancellations in December.
The Directorate General of Civil Aviation also issued warnings to several senior executives, including Chief Operating Officer Isidre Porqueras and Jason Herter, senior vice president of the operations control centre. The regulator directed IndiGo to remove Herter from his current operational responsibilities. A government source said the penalty is the largest ever imposed by the aviation regulator.
The total fine includes a one-time penalty of Rs18 million for multiple violations of Civil Aviation Requirements. The action follows severe disruption at airports across the country late last year, after IndiGo acknowledged errors in planning and misjudgments in adjusting to revised pilot rest rules. More than 4,000 flights, mostly domestic, were cancelled or delayed over a period of more than a week, leaving hundreds of thousands of passengers stranded nationwide.
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