Delma Exchange, a prominent foreign exchange service provider, made an official announcement today regarding the inauguration of their inaugural concept store in the United Arab Emirates (UAE), in partnership with Western Union. In the upcoming weeks, all five Delma Exchange facilities in the UAE will undergo rebranding to signify the collaborative venture with Western Union and the region’s newfound identity. Together, both organizations are committed to offering customer-centric services that prioritize accessibility and efficiency.
According to Western Union’s Global Money Transfer Index, outbound remittances from the UAE are projected to experience growth. The study reveals that 76% of customers engaged in money transfers anticipate an increase in the amount they will need to send in the upcoming year. This trend is supported by data from the World Bank, which indicates that outbound remittances from the UAE witnessed a 9.7% year-on-year increase, reaching $47.54 billion in 2021.
“We are thrilled to be working with Western Union,” expressed Zahir Moghal, CEO of Delma Exchange. “As a leading provider of foreign currency exchange, we have always placed our customers at the forefront of our business and only do what is best for them. The announcement today means that we will be able to further enhance our customer experience by offering them an extensive range of Western Union services and enabling ease and convenience. Western Union shares our customer-first approach, and we are excited to work with them to provide our customers with technology-driven solutions that will elevate the overall experience.”
The global expansion of Western Union’s concept stores aims to strengthen the company’s existing customer relationships while ensuring accessible financial services for all. Following the rebranding process, these stores will offer a diverse range of services from Western Union and Delma, encompassing local and international money transfers, payment solutions, currency exchange, and various other options to cater to our clients’ needs.
Delma Exchange has demonstrated its commitment to a futuristic shop design by renovating its Sharjah location, providing clients with a glimpse of what they can expect. The store features a contemporary design infused with state-of-the-art technologies aimed at enhancing efficiency. The collaboration between Delma Exchange and Western Union aims to establish new benchmarks in the financial services industry and revolutionize the way clients engage with international money transfer services.
As a regulated foreign currency exchange company, Delma Exchange has been serving over 50,000 clients in the UAE for more than a decade. Throughout its tenure, the company has provided a comprehensive range of financial and corporate currency solutions, catering to both individual consumers and corporations. Its retail offerings encompass a wide array of financial services, including global remittance and international collaborations, in addition to currency exchange. Today’s announcement will undoubtedly enhance Delma Exchange’s capabilities, granting its clients access to cutting-edge technology and innovative digital solutions, solidifying the company’s standing as a leader in the financial services industry.
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